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products or orders?
TEL: 1.877.329.2552
Info@ApparelAddiction.com

Shipping Information:
Free Shipping: All orders over $250, Free 5 Day ground domestic shipping.
International Shipping: We offer shipping services via USPS & UPS.
We ship from our New York location. Orders are usually processed & shipped within 1-2 business days.

Return Policy:
Returned within 7 days: Full store credit for items purchased.
Returned within 7-14 days: Store credit minus 15% restocking fee.
Sale Clothing: All orders for sale items are final sale and not returnable.
Read more about returns →

Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my backorder arrive?

My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?

Shipping and Returns
• Returns & Refunds

International Shipping
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• What is the return policy?

Guarantees
• Low Price Guarantee
• Privacy Policy
• Security

Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?

Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?

Additional Support
• How do I contact you?